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Approved sub-processors

We engage with sub-processors to deliver the edays application and support services for our customers.

happy customers

What is a sub-processor?

A sub-processor is a third-party supplier engaged by Edays to perform certain data processing tasks that allow for the delivery of the Edays application and support services to its customers.

merger data compliance

Supplier approval

Edays has implemented a strict supplier approval process as part of achieving ISO 27001 and our commitment to GDPR compliance. All suppliers that will perform sub-processing activities must have contracts, privacy policies, and confidentiality agreements reviewed prior to engagement to ensure suppliers meet the needs of e-days customers and GDPR regulations. Suppliers will also be expected to complete a security assessment that is reviewed against e-days own policy documentation. Edays will never appoint a sub-process for any other reason than to provide our contracted service to you.

List of sub-processors

CompanyService LocationType of ServiceData Usage Overview
Microsoft CorporationUKCloud Hosting PlatformWe use the Azure cloud platform for compute and storage in relation to our software and service
Freshworks IncGermanySupport & Ticketing ApplicationWe use Freshdesk to receive and manage support tickets from edays application users
ChurnZeroIrelandCustomer Success Management ApplicationWe use ChurnZero to analyse application usage and help ensure our clients are getting the most out of our software
Brevo (Formally SendInBlue)FranceTransactional Email Delivery PlatformThe edays application sends out notifications via emails. We use the Brevo platform to send these emails and monitor delivery rates