Approved sub-processors
We engage with sub-processors to deliver the edays application and support services for our customers.
What is a sub-processor?
A sub-processor is a third-party supplier engaged by Edays to perform certain data processing tasks that allow for the delivery of the Edays application and support services to its customers.
Supplier approval
Edays has implemented a strict supplier approval process as part of achieving ISO 27001 and our commitment to GDPR compliance. All suppliers that will perform sub-processing activities must have contracts, privacy policies, and confidentiality agreements reviewed prior to engagement to ensure suppliers meet the needs of e-days customers and GDPR regulations. Suppliers will also be expected to complete a security assessment that is reviewed against e-days own policy documentation. Edays will never appoint a sub-process for any other reason than to provide our contracted service to you.
List of sub-processors
| Company | Service Location | Type of Service | Data Usage Overview |
| Microsoft Corporation | UK | Cloud Hosting Platform | We use the Azure cloud platform for compute and storage in relation to our software and service |
| Freshworks Inc | Germany | Support & Ticketing Application | We use Freshdesk to receive and manage support tickets from edays application users |
| ChurnZero | Ireland | Customer Success Management Application | We use ChurnZero to analyse application usage and help ensure our clients are getting the most out of our software |
| Brevo (Formally SendInBlue) | France | Transactional Email Delivery Platform | The edays application sends out notifications via emails. We use the Brevo platform to send these emails and monitor delivery rates |