Imagex current HR Manager joined the business in early 2018, immediately identifying an issue with an inefficient absence management process. Absences were tracked using a combination of spreadsheets and wall planners, making things time consuming and insecure.
The new HR manager, having previously used e-days, new of a more efficient way of tracking absence through the use of a cloud based online system. With that in mind e-days were once again approached to see if they could help Imagex.
Absence Management is important to Imagex as it enables departments to plan especially during peak periods.
It also provides the opportunity to track and monitor unplanned absence, and promptly help to identify underlying issues and prevent these from escalating.
e-days is a cost-effective solution, simple to set up and administer and very user friendly
Due to the nature of Imagex work, planning between departments is vital to ensure business processes run as smoothly as possible. Therefore, accurate tracking of absence is vital to ensure departments can account for seasonal peaks.
By using e-days Imagex are able to set minimum staffing levels to ensure the correct level of employees are in a department at any one time as required by the business.
e-days also allows Imagex, a healthcare sector organisation, to accurately track unplanned absence, such as sickness, allowing them to spot any trends in sickness, and address issues to prevent escalation in unplanned absence.
Imagex found initial set up of e-days very straightforward, on top of this e-days much loved customer success aftercare, through the attendance of regular webinars and support calls where needed have combined to make Imagex first year as an e-days client as smooth as possible.
Imagex identified e-days as a cost effective, time saving and easy to administer system, that was user friendly enough to be self-service, meaning staff and management share the responsibility of managing their own planned and unplanned absence.
This has clearly been proven, with a significant amount of time shaved off their absence approval process, as well as the redistribution of workload related to absence, taking the pressure off HR and empowering every member of the organisation to play a part in creating a more efficient process.
"Setting up e-days was really simple; it was literally just a simple spreadsheet with employee details and email addresses. We sent it off to e-days and this magic system appeared at the end of it that was easy ...
"The feedback from the team has been excellent. The e-days employee directory has totally changed how we work." - Director
"e-days gives us more nuanced decision making aimed at supporting our employees’ health and wellbeing." - Head of HR & Facilities
"e-days has enabled us to follow processes more rigorously and a big benefit is the visibility of absence throughout the organisation." - Financial Controller
"There are multiple updates throughout the year and always new opportunities to better the user experience for employees." - Payroll Specialist
"I was given the time I needed to trial e-days with regular contact to check on how I was progressing yet. I was never once pressurised into signing up" - Practice Manager
"e-days provides a quick and reliable system. Allows employees single sign on access and we don’t have difficulties with the system ever being down." - HR Analyst
"Gone are the paper forms, inaccurate reporting and confusing hours spent rummaging through paper trails." - Operations Manager
"e-days is a cost-effective solution, simple to set up and administer and very user friendly." - HR Manager
"e-days have a super reactive support team and the application is frequently updated based on customer experience." - IT Manager
"e-days has made the job of managing absence easier. It has cut down on time and reduced the amount of emails." - Divisional Service Manager
"e-days makes the entire absence management process more efficient from booking holidays to keeping check on allowances." - IT Manager
"Thanks to the implementation of e-days we now have a paperless absence booking system which is easy to use." - HR Manager
"e-days has made annual leave and TOIL management significantly easier for both team members and managers." - Data Manager
"With e-days our company can now easily and effectively manage planned & unplanned absences along with other leave." - Support Manager
"Our users find it very easy to use and our managers find it easy to approve & keep track of absences in their department." - Head of HR & Facilities