Robson Lister are a wealth management company based in Sutton Coldfield in the West Midlands. Since 2001 they have provided financial planning advice to a variety of clients, as well as acquiring several other local wealth management companies along the way.
e-days were approached by Robson Listers’ practice manager, as the manual paper and spreadsheet process in place was extremely time consuming compared to her experience of e-days in a previous role.
It took a great deal of time to keep all records up to date across a great number of team spreadsheets and, as with any manual process, was open to human error.
From the time I was assigned a Consultant, I felt confident that the e-days solution would be right for us.
Gabby’s confidence in the system he was promoting was evident throughout and his approach was not to ‘sell’ the system to me, it was to provide me with as much information as I needed in order for me to decide whether e-days would meet our needs.
During our communications I was given the time I needed to trial the system with regular contact to check on how I was progressing yet, despite many emails and conversations, I was never once pressurised into signing up
When it came to sourcing an online solution, the practice managers experience of e-days meant that we were of course under consideration, however due diligence and a consideration of other suppliers was required by the business as procurement best practice.
Robson Lister felt that what stood out about e-days was the greater number of features available to simplify an organisations absence management processes, such as automated detailed reporting, Overtime & TOIL tracking and minimum staffing level automation.
Robson Lister also felt that the usability of the web-based application, coupled with the transparency around its pricing structure made it the clear favourite amongst other solutions
The implementation of e-days has successfully streamlined all leave tracking and absence management processes within Robson Lister, saving a considerable amount of time and money associated with the administration of absence.
Robson Lister were also particularly pleased with the dedicated implementation manager they were assigned at the time of signing up, they felt it helped to correctly understand their needs and build their system around these needs.
Since launching Robson Lister have also commented on the quality of support they have received, responding to queries quickly when required.
"Setting up e-days was really simple; it was literally just a simple spreadsheet with employee details and email addresses. We sent it off to e-days and this magic system appeared at the end of it that was easy ...
"The feedback from the team has been excellent. The e-days employee directory has totally changed how we work." - Director
"e-days gives us more nuanced decision making aimed at supporting our employees’ health and wellbeing." - Head of HR & Facilities
"e-days has enabled us to follow processes more rigorously and a big benefit is the visibility of absence throughout the organisation." - Financial Controller
"There are multiple updates throughout the year and always new opportunities to better the user experience for employees." - Payroll Specialist
"I was given the time I needed to trial e-days with regular contact to check on how I was progressing yet. I was never once pressurised into signing up" - Practice Manager
"e-days provides a quick and reliable system. Allows employees single sign on access and we don’t have difficulties with the system ever being down." - HR Analyst
"Gone are the paper forms, inaccurate reporting and confusing hours spent rummaging through paper trails." - Operations Manager
"e-days is a cost-effective solution, simple to set up and administer and very user friendly." - HR Manager
"e-days have a super reactive support team and the application is frequently updated based on customer experience." - IT Manager
"e-days has made the job of managing absence easier. It has cut down on time and reduced the amount of emails." - Divisional Service Manager
"e-days makes the entire absence management process more efficient from booking holidays to keeping check on allowances." - IT Manager
"Thanks to the implementation of e-days we now have a paperless absence booking system which is easy to use." - HR Manager
"e-days has made annual leave and TOIL management significantly easier for both team members and managers." - Data Manager
"With e-days our company can now easily and effectively manage planned & unplanned absences along with other leave." - Support Manager
"Our users find it very easy to use and our managers find it easy to approve & keep track of absences in their department." - Head of HR & Facilities