The Vaillant Group is an international family-owned company with a heritage of more than 141 years in providing customers with energy-saving solutions for heating, cooling and hot water, the company is the second-largest European manufacturer in this sector.
Vaillant came to e-days looking for a system that would make their current process much more efficient, improving the speed, ease and accuracy of recording absences. The previous process of texting or phoning in a request lead to the lengthy look up of other holidays around the same time, to ensure no minimum staffing levels were being hit.
Mistakes were made when existing holidays were overlooked, or text requests were missed due to busy authorisers. The same process was in place for sickness reporting, and both planned and unplanned absence still had to be logged on the company intranet once the lengthy call, text and email process of approval had concluded.
e-days has made the job of managing absence easier.
It has cut down on time spent looking to see if holidays are allowed & reduced the amount of emails having to be sent to advise employees as to whether a holiday has been approved or not.
The initial set-up was easy to understand & work with.
Due to the number of employees at Vaillant, it was critical that holidays & sickness can be logged accurately so as not to leave any areas understaffed. To cope with this, e-days was able to provide automated minimum staffing level triggers.
These triggers can be put in place so that a holiday request is automatically rejected by the system if too many staff were already on holiday within a particular department, all without any admin input.
These triggers completely eradicate the need to double and triple check multiple team members calendars, greatly reducing admin strain. The triggers are also easy to override for authorisers, so that, as an exception, a manager can allow extra members of a team to be off at the same time.
e-days have been able to significantly reduce the amount of admin time that was previously taken up by logging planned and unplanned absences.
The number of missed absence requests and un-logged planned and unplanned absences have also been cut due to e-days notification processes ensuring all authorisers are aware of outstanding requests within the e-days system.
"Setting up e-days was really simple; it was literally just a simple spreadsheet with employee details and email addresses. We sent it off to e-days and this magic system appeared at the end of it that was easy ...
"The feedback from the team has been excellent. The e-days employee directory has totally changed how we work." - Director
"e-days gives us more nuanced decision making aimed at supporting our employees’ health and wellbeing." - Head of HR & Facilities
"e-days has enabled us to follow processes more rigorously and a big benefit is the visibility of absence throughout the organisation." - Financial Controller
"There are multiple updates throughout the year and always new opportunities to better the user experience for employees." - Payroll Specialist
"I was given the time I needed to trial e-days with regular contact to check on how I was progressing yet. I was never once pressurised into signing up" - Practice Manager
"e-days provides a quick and reliable system. Allows employees single sign on access and we don’t have difficulties with the system ever being down." - HR Analyst
"Gone are the paper forms, inaccurate reporting and confusing hours spent rummaging through paper trails." - Operations Manager
"e-days is a cost-effective solution, simple to set up and administer and very user friendly." - HR Manager
"e-days have a super reactive support team and the application is frequently updated based on customer experience." - IT Manager
"e-days has made the job of managing absence easier. It has cut down on time and reduced the amount of emails." - Divisional Service Manager
"e-days makes the entire absence management process more efficient from booking holidays to keeping check on allowances." - IT Manager
"Thanks to the implementation of e-days we now have a paperless absence booking system which is easy to use." - HR Manager
"e-days has made annual leave and TOIL management significantly easier for both team members and managers." - Data Manager
"With e-days our company can now easily and effectively manage planned & unplanned absences along with other leave." - Support Manager
"Our users find it very easy to use and our managers find it easy to approve & keep track of absences in their department." - Head of HR & Facilities