Willis Towers Watson is a global advisory, broking, and solutions company operating across 120 countries. Willis Towers Watson invited e-days to submit a formal tender for a flexible leave & absence tracking solution capable of a global rollout.
Willis Towers Watson had no standard approach for handling employee leave and absence, and this was causing multiple issues for management as they were not able to adequately control or audit employee absence. A number of the Willis Towers Watson divisions had approached the main business reporting operational issues born out through current manual leave and absence management processes.
The initial rollout was required for Mexico and India, with other South American countries to follow. A multi-lingual interface was essential for non-English speaking employees.
e-days were awarded the tender and the rollout was performed promptly to Mexico and India employees. e-days was integrated with their HRIS to achieve automatic creations of new employee records, leavers, and reporting line updates.
The manual leave and absence processes were completely replaced with e-days, ensuring far-improved efficiency and accuracy. Leave and absence group calendars were created with the required visibility rights across team, offices, countries and project groups; this provided the required insight to enable smarter resource planning.
Leave entitlement and localised absence management rules/reports were created in e-days to ensure legal compliance to country legislation and to provide the ability for cost of absence analysis. e-days was also provided in Mexican and Spanish language options.
Willis Towers Watson required flexibility in their leave tracking and absence management system to allow for new divisions to be added as required, it also needed ease of use across multiple mobile PC/mobile devices and e-days was able to deliver.
Internal teams are able to use the e-days reporting tools to feed important employee data into their core data analytics platform to achieve intelligent, multi-faceted employee data analysis.
Willis Towers Watson now has an absence management solution that can be offered to any division, with configuration flexible enough to cope with all of its different requirements.
HR and Payroll teams immediately benefitted from statutory reporting by location, with a new confidence level as to the accuracy of the absence data.
Internal Willis Towers Watson teams are able to use the e-days reporting tools to feed important employee data into their core data analytics platform to achieve intelligent, multi-faceted employee data analysis
Internal stakeholders at Sony received superb user feedback and Sony reported 100% employee adoption of the new system.
"We find the e-days system excellent and very user friendly. I'm the master user in the HR team and have found it to be a great system."
"Setting up e-days was really simple. Staff were really engaged with the system and they saw the benefit straight away."
"The feedback from the team has been excellent. The e-days employee directory has totally changed how we work." - Director
"e-days gives us more nuanced decision making aimed at supporting our employees’ health and wellbeing." - Head of HR & Facilities
"e-days has enabled us to follow processes more rigorously and a big benefit is the visibility of absence throughout the organisation." - Financial Controller
"I was given the time I needed to trial e-days with regular contact to check on how I was progressing yet. I was never once pressurised into signing up" - Practice Manager
"e-days provides a quick and reliable system. Allows employees single sign on access and we don’t have difficulties with the system ever being down." - HR Analyst
"Gone are the paper forms, inaccurate reporting and confusing hours spent rummaging through paper trails." - Operations Manager
"e-days is a cost-effective solution, simple to set up and administer and very user friendly." - HR Manager
"e-days have a super reactive support team and the application is frequently updated based on customer experience." - IT Manager
"e-days has made the job of managing absence easier. It has cut down on time and reduced the amount of emails." - Divisional Service Manager
"e-days makes the entire absence management process more efficient from booking holidays to keeping check on allowances." - IT Manager
"Thanks to the implementation of e-days we now have a paperless absence booking system which is easy to use." - HR Manager
"e-days has made annual leave and TOIL management significantly easier for both team members and managers." - Data Manager
"With e-days our company can now easily and effectively manage planned & unplanned absences along with other leave." - Support Manager
"Our users find it very easy to use and our managers find it easy to approve & keep track of absences in their department." - Head of HR & Facilities