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case study

Lee & Thompson: Increasing visibility of holiday and absence organisation-wide

Lee & Thompson were using an outdated and time-consuming paper and spreadsheet process for employee absence.

How edays transformed the way we approach absence

Full workforce visibility

Saved time & admin

Payroll integration

Auto leave calculations

Employees find it very easy to use and our managers find it easy to approve and keep track of absences in their department. It’s also easy to use from an administrator’s point of view. If there are ever any issues or things we don’t understand or have difficulty with, there is great support from the edays team who usually solve queries and issues straight away.

edays reporting feature


Lee & Thompson is one of the UK’s leading law firms for the Media, Technology, and Creative sectors. They have been representing the interests of both individual and creative organizations within the media industry for 35 years. Lee & Thompson were using an outdated and time-consuming paper and spreadsheet process.

They required a system with more transparency around holidays and sickness, which is exactly what edays provided. Lee & Thomson chose edays as the solution due to the ease of use and cost-effectiveness. They have been a client for many years, not only using edays to track holidays and sickness but now using the system for overtime and TOIL.

Shared calendar illustration

The Challenge

Lee & Thompson, as with many of our clients, approached edays to help them replace their outdated and time-consuming paper and spreadsheet processes.

There was a real need to provide more transparency around holidays and sickness within the organization, to save time spend and regain productivity lost through daily requests for remaining balances.

edays group calendar feature

The Solution

The main driver for seeking an electronic solution to their absence management for Lee & Thompson was to save time, but also save on the amount of paper being used from a CSR perspective.
edays was chosen as the solution to Lee & Thompson’s problems due to its cost-effectiveness and ease of use for administrators, managers, and users alike.

Originally, Lee & Thompson only used edays for planned and unplanned absences, however, after just a matter of months they started using edays overtime and TOIL features, allowing payroll to run a simple, scheduled report monthly to pay employees for their overtime worked.

Overtime & TOIL software

The Impact

Lee & Thompson have now been edays clients for over three years, with big changes in the visibility of holidays providing the most impact to the entire organization.

For HR, the main difference is the amount of time saved on time-consuming holiday and sickness management tasks. There was also a great deal of non-standard absences common within the legal sector such as working from home, conferences, training courses, and the PSC course for trainee solicitors.

The ability to cope with workers on non-standard hours, as well as the other requirements listed above have meant edays has been able to provide great impact to Lee & Thompson from a time & cost-saving and productivity-increasing perspective