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    Case study

    Robson Lister: Removing admin pain to create a better absence experience

    Robson Lister were using paper and spreadsheets to manage absences, which they found extremely time-consuming.

    How edays transformed the way we approach absence.

    Saved time & admin

    Full workforce visibility

    Reporting & intelligence

    Auto leave calculations

    From the time I was assigned a Consultant, I felt confident that the edays solution would be right for us. Gabby’s confidence in the system he was promoting was evident throughout and his approach was not to ‘sell’ the system to me, it was to provide me with as much information as I needed in order for me to decide whether edays would meet our needs. During our communications I was given the time I needed to trial the system with regular contact to check on how I was progressing yet, despite many emails and conversations, I was never once pressurised into signing up.

    Overview

    Robson Lister is a wealth management company that has been offering financial planning advice since 2001. They were using paper and spreadsheets to manage absences, which they found extremely time-consuming.

    The edays solution provided Robson Lister with a edays were approached by Robson Listers’ practice manager, as the manual paper and spreadsheet process in place was extremely time-consuming compared to her experience of edays in a previous role.

    It took a great deal of time to keep all records up to date across a great number of team spreadsheets and, as with any manual process, was open to human error. leave tracking and absence management process, saving them substantial time and money related to the administration of absences.

    The Challenge

    edays were approached by Robson Listers’ practice manager, as the manual paper and spreadsheet process in place was extremely time-consuming compared to her experience of edays in a previous role.

    It took a great deal of time to keep all records up to date across a great number of team spreadsheets and, as with any manual process, was open to human error.

    The Solution

    When it came to sourcing an online solution, the practice manager’s experience of edays meant that we were of course under consideration, however due diligence and consideration of other suppliers as required by the business as procurement best practice.

    Robson Lister felt that what stood out about edays was the greater number of features available to simplify an organization’s absence management processes, such as automated detailed reporting, Overtime & TOIL tracking, and minimum staffing level automation.

    Robson Lister also felt that the usability of the web-based application, coupled with the transparency around its pricing structure made it the clear favourite amongst other solutions.

    sygenta case study picture with office people

    The Results

    The implementation of edays has successfully streamlined all leave tracking and absence management processes within Robson Lister, saving a considerable amount of time and money associated with the administration of absence.

    Robson Lister was also particularly pleased with the dedicated implementation manager they were assigned at the time of signing up, they felt it helped to correctly understand their needs and build their system around these needs.

    Since launching Robson Lister has also commented on the quality of support they have received, responding to queries quickly when required.