Vaillant Boilers: Making absence management easy

The Vaillant Group is an energy-saving solution provider based in Europe. Vaillant came to edays looking for a system that would reduce the number of mistakes being made throughout their absence booking process due to a lack of visibility and oversight.

Since implementing edays, Vaillant has been able to significantly reduce the amount of admin time that was previously taken up by logging planned and unplanned absences. The number of missed absence requests and un-logged planned and unplanned absences have also been cut due to edays notification processes ensuring all authorizers are aware of outstanding requests within the edays system.

Vaillant came to edays looking for a system that would make their current process much more efficient, improving the speed, ease, and accuracy of recording absences. The previous process of texting or phoning in a request lead to the lengthy lookup of other holidays around the same time, to ensure no minimum staffing levels were being hit.

Mistakes were made when existing holidays were overlooked, or text requests were missed due to busy authorizers. The same process was in place for sickness reporting, and both planned and unplanned absence still had to be logged on the company intranet once the lengthy call, text, and email process of approval had concluded.

Due to the number of employees at Vaillant, it was critical that holidays & sickness can be logged accurately so as not to leave any areas understaffed. To cope with this, edays was able to provide automated minimum staffing level triggers.

These triggers can be put in place so that a holiday request is automatically rejected by the system if too many staff were already on holiday within a particular department, all without any admin input.

These triggers completely eradicate the need to double and triple-check multiple team members’ calendars, greatly reducing admin strain. The triggers are also easy to override for authorizers, so that, as an exception, a manager can allow extra members of a team to be off at the same time.

edays have been able to significantly reduce the amount of admin time that was previously taken up by logging planned and unplanned absences.

The number of missed absence requests and un-logged planned and unplanned absences has also been cut due to edays notification processes ensuring all authorizers are aware of outstanding requests within the edays system.